As the third instalment of our Meet the Incrowd, may we introduce Clem Wright, Principal Director of Pathways Education and Training Services and Friday Hot Office regular. Clem lives near Denmark but has a client base in Albany, so he is part of our community on a part time basis. A bit of a muso, we find out more about what Clem got up to back in the day.
So Clem, what is it that you actually do: Pathways is a workplace training consultancy, primarily working with employees in workplaces. A lot of our customers are government agencies, but we do the occasional training workshop with other non-government agencies. We’ve been going since 2002.
How long have you been a regular in the Hot Office now, Clem? It must be 4 years now? I’ve known Vicki for a while, so I knew the business centre was here, and it’s worked out as a great base for when I need to see clients in Albany. It also allows me to get stuff done and avoid the distractions of my home office. Not to mention that fact that it also helps me keep in touch with various people.
What are you listening to at the moment? I am streaming Classic FM UK.
What are you passionate about outside of work? I have a guitar that I play from time to time, I actually, 40 years ago I suppose, was a folky on the scene. I ran a couple of folk clubs, and with being a folk music aficionado in the late 60’s and 70’s, a lot of drinking was involved! But as you get married, have kids and get a mortgage things change! One of my claims to fame, is that I was the first busker at the Fremantle Markets when they first reopened. Most of the stuff I played was covers that people requested: Neil Diamond, John Denver, Kris Kristofferson, that sort of thing. So people would either pay you money, or they would buy you a beer, which is ok, and something I could do then, but not so much now!
Best advice you’ve ever received: Listen to your clients, and don’t talk at them.
What is the best advice you would like to pass on: The personal interactions are very important and nonverbal language is sometimes more important than verbal language. Having a social antennae is critical, being able to pick up on whether you’re upsetting someone or not is vital.
One of the joys of a shared space and coworking incubator is we get to hang out with people from all sorts of industries with all sorts of experiences and life stories. It just goes to show, there are fonts of knowledge with loads of different experiences that may not always align with their current ‘day job’ in your community, so the answer to your questions may just be sitting next to you. You just have to get the conversation going!