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Customer Connection - maintaining and improving

  • Albany Business Centre 222 Chester Pass Road Albany, WA, 6330 Australia (map)


Customer Connection: maintaining & improving

Is there a gap between you and your customer that your struggling to close? 

This workshop will help you re-connect and re-invest your customer with your business and your product.

  • Brand Personality - If your brand was a person, who would they be & what would they be like?

  • Customer Identify past, current and prospective customers. - Would they hang out with your brand?

  • What value does your product offer v what value does your customer see

  • How does your customer find and engage with you? Challenges, opportunities, fails?

  • Opportunities for innovation

free event

brought to you by Small Business Development Corporation and Albany Business Centre – so it's FREE for Great Southern business owners or appropriate representatives of a local business.

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April 23

Exit Planning

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May 1

Canva Basics - Katanning